Terms of service

Terms of Service

Last updated: October 3, 2026

Please read these Terms of Service carefully before using essenceclinical.com. By accessing or placing an order through our website, you agree to be bound by these terms.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding contract.

2. Products

All products are subject to availability. We reserve the right to limit quantities and to discontinue any product at any time. Product descriptions are provided in good faith; we make no warranty that descriptions are error-free.

The statements on this website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use.

3. Pricing and Payment

All prices are in US Dollars. We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay and Shop Pay. We reserve the right to modify prices at any time.

By submitting payment, you confirm you are authorized to use the payment method provided.

4. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. If we decline your order, you will receive a full refund.

5. Subscriptions

If you enroll in a subscription, your payment method will be charged automatically at the stated frequency until you cancel. You may skip, pause or cancel your subscription at any time through your account portal or by emailing support@essenceclinical.com. Cancellation requests must be received at least 24 hours before your next scheduled billing date to avoid that charge.

6. Shipping

We ship to the United States and selected international destinations. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs or circumstances outside our control.

7. Returns and Refunds

Please refer to our Refund Policy at essenceclinical.com/policies/refund-policy.

8. Intellectual Property

All content on this website — including text, images, logos and code — is the property of Essence and protected by applicable copyright and trademark laws. You may not reproduce, distribute or create derivative works without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Essence shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of this website or our products. Our total liability shall not exceed the amount you paid for the relevant order.

10. Governing Law

These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration on an individual basis, waiving any right to class action proceedings. You may opt out of arbitration within 30 days of purchase by contacting us at support@essenceclinical.com.

11. Changes

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

Contact

Email: support@essenceclinical.com